Information and Cookies

Our website may collect and log the following information: details of your visit to our website (such as traffic data, location data, communication data etc.), information that you provide by filling in a form on our website and information you provide when you communicate with us. We may also use cookies. This is the process whereby we can gather information regarding your computer whilst you are on our website. The information obtained will not identify you personally and no sensitive information is accessed but only statistical data. You always have the option to decline cookies by activating a setting in your Internet browser. In doing this you may limit the information in particular parts of our website. Any advertisers and/or external links on our website may use their own cookies. We have no control over these and you should refer to the privacy policy on the external website.

The use and storage of your information

Any information that we collect is stored on our secure servers, in compliance with the GDPR. We will only use this information to provide and improve our service to you, providing you have given us consent to do so. No data you provide will be forwarded to third parties without your expressed permission unless; we sell our business and the new buyer purchases our records, we are legally obligated to do so, and in the prevention of fraud and money laundering.

We are registered with the Information Commissioner’s Office, registration ID: Z3198600

Your Rights And Accessing Your information

Under the GDPR your rights are as follows.

• the right to be informed;

• the right of access;

• the right to rectification;

• the right to erasure;

• the right to restrict processing;

• the right to data portability;

• the right to object; and

• the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR. The demand for access is subject to a £5 administration fee which will cover the cost of us providing you with this information. Any such requests should be made in writing to:

Data Controller, AT Energy (UK) Limited, Southbridge House, Southbridge Place, Croydon, Surrey, CR0 4HA

Contacting Us

Any queries, suggestions and comments regarding this privacy policy can be made in writing to: AT Energy (UK) Limited, Southbridge House, Southbridge Place, Croydon, Surrey, CR0 4HA or via email to contactus@atenergyuk.com